Returns & Refunds Policy

At Avimee Herbal, we strive to ensure your complete satisfaction with our natural hair and skincare products. If you are not entirely happy with your purchase, we offer a seamless return process for items in their original, unopened condition within 7 days of delivery.

Return Process

• 1.
  Initiate Request

  Contact our customer support team via email or our website portal with your order ID and photos of the product within 7 days.

• 2.
  Quality Inspection

  Once your return is approved, our team will verify that the seal is intact and the product is unused to ensure safety standards.

• 3.
  Pickup & Shipping

  We will arrange a reverse pickup from your address; please ensure the item is securely packed in its original packaging.

• 4.
  Refund Processing

  After the product reaches our warehouse and passes inspection, your refund will be credited to the original payment method within 5-7 business days.